Frequently Asked Questions

A lot is involved in selecting a website for your association. Below is a comprehensive list of questions and answers to better help you understand our product and service.
The Difference
What makes CondoSites distinctly different from your competitors?  [ more ]
Do you work with Canadian HOAs and Condos?  [ more ]
Do you support HOAs and Condos of all sizes?  [ more ]
How many people would we be working with at CondoSites?  [ more ]
How long have you been in business?  [ more ]
Why shouldn't we just use the website provided by our management company?  [ more ]
What if our management company refuses to use CondoSites?  [ more ]
Do you provide extra support during storms and natural disasters?  [ more ]
How do you help us stay in compliance with state requirements?  [ more ]

Getting Started
Do we have to sign a long-term contract?  [ more ]
Do you upload our content onto the website?  [ more ]
What if we can't find anyone to upload and maintain the content on our website?  [ more ]
Do you put advertising on our site?  [ more ]
Do we need any kind of programming knowledge to use the site?  [ more ]
How do we update the website?  [ more ]
How long will it take for our website to go live?  [ more ]
What kind of support will we get?  [ more ]
Do we get upgrades?  [ more ]
If we leave CondoSites, can we take the website with us?  [ more ]

Domain Name
What exactly is a domain name, and why do we need one?  [ more ]
What if we don't have a domain name? Can you help us get one?  [ more ]
If you help us get a domain name, who owns it?  [ more ]
If we already have a domain, can we still use it?  [ more ]
If we leave CondoSites, can we keep the domain?  [ more ]

Hosting
Who will be hosting our website?  [ more ]
Will we ever have to contact your web host?  [ more ]
Will our website content be backed up?  [ more ]
Do we have access to your backups?  [ more ]
What kind of privacy and security do you and the hosting company provide?  [ more ]
Can we host our own website and just have you design it?  [ more ]
Can we view traffic statistics for our website?  [ more ]


The Newsboard displays articles, important announcements, upcoming calendar dates, recently uploaded documents, photos, links, and more.

Design
Will our website be custom-designed?  [ more ]
What if we don't have photos of our community?  [ more ]
What if we don't have a logo, or only have a photocopy of it?  [ more ]
Can we choose the colors used on the site?  [ more ]
How long does it take for you to design our new website?  [ more ]
Will our community's website be listed on Google and other search engines?   [ more ]
Do CondoSites websites work on all browsers?  [ more ]
Can we password restrict our site?  [ more ]
Are your sites accessible for those with visual impairments?  [ more ]

Email
Can we send mass / blast emails to our association?  [ more ]
Do we get email accounts using the community's domain name?  [ more ]
Can we have email distribution lists?  [ more ]
Will our email addresses have spam filtration?  [ more ]

Digital Signage
What is Digital Signage?  [ more ]
How much more does it cost?  [ more ]
Do I have to add content to the display as well as the website?  [ more ]
Can we show package information?  [ more ]

Content Control
Who is permitted to upload or change our website's content?  [ more ]
How do we actually add, edit or remove content from our website?  [ more ]
Are there any limits to the amount of content we can upload to our website?  [ more ]
Do our photos have to be a certain size before we upload them?  [ more ]
Is there anything we're not allowed to put on the website?  [ more ]

Pricing and Payments
How much will you charge for designing and hosting our new website?  [ more ]
Do you ever charge for support?  [ more ]
How do you bill?  [ more ]
Why do you charge flat fees instead of resident or unit-based fees?  [ more ]
Can we pay by credit card?  [ more ]

Other Questions
Does CondoSites ever work directly with managers of multiple properties?  [ more ]
I have more questions. How can I reach CondoSites?  [ more ]

 

Frequently Asked Questions

A lot is involved in selecting a website for your association. Below is a comprehensive list of questions and answers to better help you understand our product and service.
The Difference
What makes CondoSites distinctly different from your competitors?  [ more ]
Do you work with Canadian HOAs and Condos?  [ more ]
Do you support HOAs and Condos of all sizes?  [ more ]
How many people would we be working with at CondoSites?  [ more ]
How long have you been in business?  [ more ]
Why shouldn't we just use the website provided by our management company?  [ more ]
What if our management company refuses to use CondoSites?  [ more ]
Do you provide extra support during storms and natural disasters?  [ more ]
How do you help us stay in compliance with state requirements?  [ more ]

Getting Started
Do we have to sign a long-term contract?  [ more ]
Do you upload our content onto the website?  [ more ]
What if we can't find anyone to upload and maintain the content on our website?  [ more ]
Do you put advertising on our site?  [ more ]
Do we need any kind of programming knowledge to use the site?  [ more ]
How do we update the website?  [ more ]
How long will it take for our website to go live?  [ more ]
What kind of support will we get?  [ more ]
Do we get upgrades?  [ more ]
If we leave CondoSites, can we take the website with us?  [ more ]

Domain Name
What exactly is a domain name, and why do we need one?  [ more ]
What if we don't have a domain name? Can you help us get one?  [ more ]
If you help us get a domain name, who owns it?  [ more ]
If we already have a domain, can we still use it?  [ more ]
If we leave CondoSites, can we keep the domain?  [ more ]

Hosting
Who will be hosting our website?  [ more ]
Will we ever have to contact your web host?  [ more ]
Will our website content be backed up?  [ more ]
Do we have access to your backups?  [ more ]
What kind of privacy and security do you and the hosting company provide?  [ more ]
Can we host our own website and just have you design it?  [ more ]
Can we view traffic statistics for our website?  [ more ]


The Newsboard displays articles, important announcements, upcoming calendar dates, recently uploaded documents, photos, links, and more.

Design
Will our website be custom-designed?  [ more ]
What if we don't have photos of our community?  [ more ]
What if we don't have a logo, or only have a photocopy of it?  [ more ]
Can we choose the colors used on the site?  [ more ]
How long does it take for you to design our new website?  [ more ]
Will our community's website be listed on Google and other search engines?   [ more ]
Do CondoSites websites work on all browsers?  [ more ]
Can we password restrict our site?  [ more ]
Are your sites accessible for those with visual impairments?  [ more ]

Email
Can we send mass / blast emails to our association?  [ more ]
Do we get email accounts using the community's domain name?  [ more ]
Can we have email distribution lists?  [ more ]
Will our email addresses have spam filtration?  [ more ]

Digital Signage
What is Digital Signage?  [ more ]
How much more does it cost?  [ more ]
Do I have to add content to the display as well as the website?  [ more ]
Can we show package information?  [ more ]

Content Control
Who is permitted to upload or change our website's content?  [ more ]
How do we actually add, edit or remove content from our website?  [ more ]
Are there any limits to the amount of content we can upload to our website?  [ more ]
Do our photos have to be a certain size before we upload them?  [ more ]
Is there anything we're not allowed to put on the website?  [ more ]

Pricing and Payments
How much will you charge for designing and hosting our new website?  [ more ]
Do you ever charge for support?  [ more ]
How do you bill?  [ more ]
Why do you charge flat fees instead of resident or unit-based fees?  [ more ]
Can we pay by credit card?  [ more ]

Other Questions
Does CondoSites ever work directly with managers of multiple properties?  [ more ]
I have more questions. How can I reach CondoSites?  [ more ]

 

Why use CondoSites in your Master Association?

Incredibly easy to use and elegant: Once you login, everything you need is just one click away, presented in a modern intuitive layout.

All inclusive service, and easy cancellation: Month-to-month service and all inclusive pricing regardless of the number of units means we work hard to keep you happy.

Easy to administer: Even people with minimal computer skills find it a breeze to manage their community website with our content management system.

Industry experience: Developed by a board president — we understand the needs of master associations since 2005.

Responsive design: Our websites look beautiful and are fully functional on a computer, tablet, or smart phone.

Learn More

$65 per month

When Paid Annually

- or -

$70 per month

When Paid Quarterly

All inclusive price - regardless of your association's size.
No setup fees, domain fees, long term contracts, hidden charges, or termination fees.
Includes all of our services, amenities, domain registration and renewal, hosting, and unlimited admin support.